For safety reasons, it is prohibited to leave walking frames in the aisles or on the square during the event. Escape and rescue routes must be kept clear. Please speak to our staff on site. Once you have reached your seat, a member of staff will leave your rollator in a suitable place. Please do not leave any valuables in the rollator. We accept no liability for the loss of valuables. The member of staff will of course return your rollator to your seat during the break or at the end of the event.

You will find a disabled toilet in the business area on level 20. If your event is not taking place on level 20, please speak to our stewarding service, who will accompany you to level 20.

All public event areas are easily accessible for wheelchair users or people with disabilities. The mixed zone and the press room are at ground level, the business area with levels 10 to 30 can be reached by elevator. The staff in charge of admission control and seating instructions will advise you on the best way to access the event space and will accompany you if necessary.